From initial assessment to certification: We deliver tried-and-tested building blocks tailored to your organization.
- Streamlined documentation instead of paperwork
- KPIs that drive results – not just reports
- Audits with added value, not just formalities
- Analysis: Gap analysis, stakeholder identification, risk and opportunity assessment.
- Design: Process modeling, defining responsibilities and KPIs.
- Implementation: Documentation, training, piloting, and initiating continuous improvement.
- Audit: Internal audits, management review, and action plan.
- Improvement: Effectiveness review, lessons learned, and roadmap update.
We translate standards requirements into practical, understandable solutions: organizational context, leadership, planning (risks/opportunities), support, operations, performance evaluation, and improvement.
We clarify roles early on (process owners, auditors, management). This creates a system that passes audits and simplifies daily operations.
- Reduce error and complaint rates through clear processes and root cause analysis.
- Increase on-time delivery thanks to stable processes and KPI management.
- Empower employees with clearly defined roles, training, and standards.
- Achieve certification readiness without stress: structured preparation, realistic planning.
Case study from practice
Medium-sized manufacturer (250 employees)
Initial situation: High complaint rate, lack of process ownership, no key performance indicators (KPIs).
Approach: Gap analysis, process design, training, internal audit program, and action monitoring.
Results after 6 months:
- Complaints: -38%
- On-time delivery: +12 percentage points
- Initial ISO 9001 certification achieved
How long does it take to implement ISO 9001?
Depending on the initial situation, 3–6 months to certification readiness for medium-sized companies.
How much internal effort is involved?
We plan realistically: typically 1–2 days per week distributed among key roles during the project phase.
Do we need extensive quality management documentation?
No. We focus on streamlined, digital documents – as much as necessary, as little as possible.
Do you also support internal audits?
Yes. We train auditors, create audit plans, and conduct audits upon request.
Do you work on-site or remotely?
Hybrid. On-site workshops, efficient remote coordination.
Want to get started or have questions?
Dimondo Aktiengesellschaft
Industriestrasse 32
9495 Triesen, Liechtenstein
Dimondo Aktiengesellschaft (Representative Office)
Staudenstrasse 7a
6844 Altach, Austria
Phone: +423 399 3028
Mobile: +43 699 101 461 07
Email: info@dimondo.com
We look forward to your inquiry – via form, phone, or email.